Yellow Door Theatre Project seeks to create experience for life for Niagara youth through drama and musical theatre education. We exist to foster a safe and supportive community for learning, performance and collaboration.

We believe in upholding every participant’s right to be themselves, while celebrating our diversity and maintaining an environment for safe rehearsal, education and performance.

For us, “safe” has two meanings. As a teaching studio, we want to provide a safe environment for our students to learn and develop new skills. We accomplish this by setting clear safety guidelines for all students, staff, and participants to follow.

Safe also means that we want all Yellow Door Theatre Project students, teachers, and audience members to feel comfortable in our studios and at our events. We want people of all ages, gender, gender identity and expression, sexual orientation, physical ability, physical appearance, body size, race, and religion to feel comfortable with taking a class, performing in a show, working with us, and otherwise engaging with our community.

We want you to know is that if something or someone makes you feel uncomfortable at one of our events, no matter how minor it seems, you can report it to us and we will take action.

Harassment of Yellow Door Theatre Project students, staff, and performers will not be tolerated and anyone violating this policy in a class, at the studio, or at a performance may be be removed, or, in extreme cases, banned from further interaction with the Yellow Door Theatre Project community. Harassment includes offensive verbal comments or attitudes related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion; deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of the event, inappropriate physical contact, and unwelcome sexual attention. Participants asked to stop any harassing behavior are expected to comply immediately.

Please know that Yellow Door Theatre Project views neither ignorance or intoxication as an excuse for harassment. If anyone engages in harassing behavior towards you, the Yellow Door Theatre Project Studio Directors will take any action they deem appropriate, including warning the offender or banning them from future classes and events. If you feel you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact the Yellow Door Theatre Project Directors at

Yellow Door Theatre Project will be happy to help participants contact local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe when engaging with our community.

While we would like to feel that we offer an environment in which you can voice concerns about incidents as and when they happen, we also welcome you to reach out to us to inform us of past harassment or incidents related to our events which made you feel uncomfortable or unsafe.

Yellow Door Theatre Project also acknowledges that we are not above our own policies so please know all of the above applies to all members of our collective (owners, Studio Directors, Managers, teachers, staff, and performers) in equal measure.

All communication related to this policy will be dealt with in confidence.

NIOS Brochure

Last updated: February 28, 2020

Our Policies:

Privacy Policy:

Last updated: February 28, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Yellow Door Theatre Project.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Yellow Door Theatre Project, accessible from
  • Service refers to the Website.
  • Country refers to: Ontario, Canada
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected:

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank account information in order to pay for products and/or services within the Service

Usage Data

When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation:

  • Date of birth
  • Passport or National ID card
  • Bank card statement
  • Other information linking You to an address

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You after You visited our Service or for payment processing.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us 

We may use Email Marketing Service Providers to manage and send emails to You.


Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy:


We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.


Their Privacy Policy can be viewed at


Their Privacy Policy can be viewed at


Their Privacy Policy can be viewed at


When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.



The Service may contain content appropriate for children under the age of 13. As a parent, you should know that through the Service children under the age of 13 may participate in activities that involve the collection or use of personal information. We use reasonable efforts to ensure that before we collect any personal information from a child, the child's parent receives notice of and consents to our personal information practices.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these Users. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

We may ask a User to verify its date of birth before collecting any personal information from them. If the User is under the age of 13, the Service will be either blocked or redirected to a parental consent process.

Information Collected from Children Under the Age of 13

The Company may collect and store persistent identifiers such as cookies or IP addresses from Children without parental consent for the purpose of supporting the internal operation of the Service.

We may collect and store other personal information about children if this information is submitted by a child with prior parent consent or by the parent or guardian of the child.

The Company may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or guardian of the child:

First and/or last name

Date of birth


Grade level

Email address

Telephone number

Parent's or guardian's name

Parent's or guardian's email address

For further details on the information We might collect, You can refer to the "Types of Data Collected" section of this Privacy Policy. We follow our standard Privacy Policy for the disclosure of personal information collected from and about children.


A parent who has already given the Company permission to collect and use his child personal information can, at any time:

Review, correct or delete the child's personal information

Discontinue further collection or use of the child's personal information

To make such a request, You can write to Us using the contact information provided in this Privacy Policy.


Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.


We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.


You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email:

By phone number: 289-969-4589 


Cancellation Policy
Last updated: February 28, 2020

See Refunds.

Respectful Workspaces Policy
Last updated: June 16, 2021


Yellow Door Theatre Project is committed to providing safe and respectful working environments free from harassment, sexual harassment, bullying, discrimination and other unwelcome behaviour (aka prohibited conduct, see appendix A) for all artists, arts workers (technicians, administrative, etc.), and volunteers. Conduct intended to undermine the dignity or self-esteem of any individual, and behaviours that create intimidating, hostile or toxic work environments, will not be tolerated. Microaggressions should be mitigated.


We want all our people to know that they are safe to speak up about inappropriate behavior and they will be heard. We will provide support for those who have experienced, witnessed, or been harmed through inappropriate behaviours. We will take prompt action to address inappropriate behavior and allegations of inappropriate behaviour.


Healthy behaviour is respectful, safe, reciprocal, and even playful where there is synchronicity. Problematic behaviour can be unilateral, controlling, disrespectful, harassing, abusive, or violent.


Yellow Door Theatre Project is committed to meeting its legal obligations by having anti-harassment and anti-discrimination policies in place.



This policy applies to all workspaces, extensions to workspaces and any additional work-related spaces, and where interactions or their repercussions have a strong potential to impact the workspace (ex. transportation and accommodation on tour; organized social events; auditions).



Our primary goal is to prevent discrimination, harassment, sexual harassment, and bullying from occurring in the first place. Where issues do arise, the protocol outlined in this policy will be followed to address allegations of inappropriate behaviour, during which time we will support those who may have experienced or witnessed inappropriate workplace behavior.


This protocol will follow due process. All parties will be treated fairly, without bias or prejudice. Those who have experienced inappropriate behaviour must feel free to bring their workspace issues forward. And, those against whom allegations are made must have a full and fair

opportunity to respond. We will hear both sides of a complaint, investigate or mediate as appropriate, and apply remedies as needed.






We are all responsible for treating each other with respect and dignity, and each of us bears a responsibility to look out for each other. We must help identify and address issues. All parties are encouraged to consider both the impact as well as the intent of behaviours.


Prevention is the best remedy against disrespectful behaviour. We can all make mistakes. If you're unsure whether your actions or words may be inappropriate or disrespectful... Ask. Find a more respectful way of saying it or doing it. Or, just don't say it or do it at all.


Speak up about inappropriate behaviour. Telling the person in the moment is often the most effective solution. Even if you're a witness or bystander, speak up!

• Explain how it affected you and ask that person to stop.

• Be calm, respectful and discreet. The other person may not have intended harm or even be aware of the impact of their behaviour.

• People can change their behaviour when they're made aware of the problem.


If a person approaches you about your own behaviour:

• Listen carefully. Respect the point of view and the person coming to you.

• Pause before responding if you are feeling emotional.

• Honest, direct dialogue often leads to resolution. Drop assumptions. Ask questions.



• Report incidents through the channels outlined in this policy as needed.

• All parties are expected to fully cooperate with any necessary investigations, while maintaining respect for the confidentiality and privacy of all parties involved.

• Allegations of reprisal or threat of reprisal, against persons making use of this policy or participating in its proceedings (retaliatory conduct) will not be tolerated.

• Allegations found to be frivolous, vexatious or made in bad faith are subject to sanctions.

PROCEDURES for the party making a complaint


1. If you are comfortable doing so, tell the person causing offence, either in person or in writing.

2. If you are comfortable doing so, find someone to facilitate a conversation between yourself and the person causing offence, and mediate if necessary.

3. If you have attempted to resolve the problem without success or are not comfortable addressing the problem on your own, bring the situation to the attention of Andorlie Hillstrom or their designate as soon as possible.

· The person receiving the complaint should outrank the person of concern. Ex. If the complaint is about a Director or Producer, see the Artistic Director or General Manager /Executive Director, see the Board Chair.

· Provide all pertinent details in writing, including the identity of people involved and any witnesses, time, location, actions, evidence and preferred outcome. After making the complaint, you are expected to refrain from discussing the situation with anyone else.

· The Yellow Door Theatre Project is responsible for prompt and thorough investigation, as well as necessary corrective actions and remedies, which may include penalties and/or restorative justice.


N.B. Complaints must be received within [provincially legislated statutes of limitations (timeframe). Refer to your jurisdiction's labour laws / Occupational Health and Safety Act]. Anonymous complaints cannot be considered within a formal process.


At any time you may contact your professional association / union or a lawyer for further information, particularly when the company fails to deal with the situation. In cases of assault, sexual assault or violence, please contact a lawyer and/or the police.

Yellow Door Theatre Project and/or investigator GUIDELINES*


Yellow Door Theatre Project will ensure necessary investigations are undertaken promptly, objectively and thoroughly, while maintaining confidentiality and privacy.


Prompt: Yellow Door Theatre Project will reasonably complete the investigation as soon as possible, within 90 days or less unless there are compelling reasons why a longer investigation is needed (e.g. there are multiple witnesses, a key witness is unavailable due to illness, etc.).


Be objective: The investigation shall be conducted by an individual not involved in the incident and not under the direct control of the person causing offence.


Be thorough: Reasonable efforts shall be made to interview the person allegedly harmed (harassed, discriminated against, etc.), the alleged person causing offence and any witnesses, as appropriate in the circumstances. When interviewing, we will ask specific questions about the incident or complaint. For example, what did the person see, hear or experience. Detailed interview notes, including relevant documents from the person allegedly harmed, the person who allegedly caused offence, witnesses and the employer will be collected and reviewed.


Maintain confidentiality and privacy: Information about the incident or complaint, including information about the people involved, shall not be disclosed to the appropriate authority unless the disclosure is necessary to protect persons or is needed to investigate the incident or complaint, take corrective action and/or is otherwise required by law.


Report Outcome: Yellow Door Theatre Project will advise the Complainant (person making the complaint) and Respondent (person against whom the complaint was made) in writing of the outcome, including penalties or other actions to address the situation.

Policy Administration:


Yellow Door Theatre Project will review this policy and procedures on an annual basis, or as required, and will make necessary adjustments to ensure that it meets the needs of all workers and volunteers covered by this policy.


Enquiries about this policy and related procedures can be made to Andorlie Hillstrom; Artistic Producer.


Effective Date: [Month/Day/Year]


*Disclaimer: This is not legal advice. It doesn't replace applicable regulations or cover other legal obligations such as those under Canada’s Criminal Code or any jurisdiction's particular Labour Code and Human Rights Code. You should obtain legal advice if you need help determining what constitutes compliance.



Harassment means engaging in a course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome. Harassment may include comment or conduct toward another person(s) causing humiliation, offence or embarrassment, or has the effect of unreasonably interfering with the person’s work, and/or creates an intimidating or hostile environment. Repeated comment or conduct is ordinarily required to demonstrate harassment; however single acts of sufficient severity may also constitute harassment.


Harassment may include:

• physically intimidating behaviour and/or threats; inappropriate or insulting remarks, gestures, jokes, innuendo or taunting; ridiculing, belittling or humiliating another person; derogatory name calling;

• unwanted personal/private queries or comments;

• posting materials, articles, graffiti, etc. (including online) that may cause humiliation or offence.


What is not harassing behaviour?

• offering constructive feedback, guidance, or advice about work-related behaviour and performance;

• reasonable direction of the work / performance;

• making legitimate, good faith complaints about someone’s conduct through this complaint procedure.


Bullying is a distinct form of harassment and may include: loud, abusive behaviour; shunning behaviours such as withholding information, ganging up, deliberate isolation from colleagues or exclusion from joint activities; and repeated delegation of demeaning tasks. Bullying can also be called Personal or Psychological Harassment.


Sexual harassment means engaging in a course of vexatious comment or conduct because of sex, sexual orientation, gender identity or gender expression, where the course of comment or conduct is known or ought reasonably to be known to be unwelcome. Further, when a person makes a sexual solicitation or advance that is known or ought reasonably to be known to be unwelcome, their behaviour may constitute sexual harassment, particularly when a person is in a position to confer, grant or deny a benefit or advancement to a worker.


Sexual harassment may include:

• unwelcome remarks, jokes, innuendo or taunting about a person’s body, attire, gender or sexual orientation;

• unwelcome enquiries or comments about a person’s sex life or sexual preference;

• inappropriate comments about clothing, physical characteristics or activities;

• unwanted touching or inappropriate physical contact, ex. kiss, pat, hug, pinch;

• leering, whistling or other suggestive or insulting sounds;

• posting or display of materials, articles, graffiti, etc.(including online) that is sexually oriented;

• requests or demands for sexual favours that imply promises and/or threats; or,

• reprisal or threat of reprisal for the rejection of a sexual solicitation or advance.


Discrimination is an action or a decision that treats a person or group badly for reasons described in federal or provincial human rights legislation. Grounds for discrimination include: race; national or ethnic origin; colour; religion; age; sex; sexual orientation; gender identity or expression; marital status; family status; mental or physical disability; etc.


Microaggressions include statements, actions, or incidents regarded as indirect, subtle, or unintentional discrimination against members of a marginalized group (ex. women, transgender, non-binary; LGBTQ2S; racialized; ethnocultural; people with disabilities) that may cause harm or distress over time. N.B. Microaggressions may contribute to an individual's experience of harassment, bullying and/or discrimination.


Toxic / Poisonous / Unwelcome Work Environments are situations where any or all of the above conditions can have the effect of poisoning or making the work environment harmful for everyone. A person does not have to be a direct target of harassing or discriminatory behaviour to be adversely affected by a negative environment.



Not In Our Space! - Canadian Actors' Equity Association - Cultural Human Resources Council

Canadian Creative Industries Code of Conduct -

A template for developing an Anti-Harassment Policy - Canadian Human Rights Commission

Policy to Prevent Harassment and Promote a Safe Environment - National Theatre School [Complete Policy]

Artist Producer Resource: Creating a Harassment Policy - Generator (ON)

Bullying and Harassment - ActSafe Safety Association (BC)

Harcèlement : services offerts - Union des artistes

For further information:

Consult your provincial Occupational Health and Safety Act, applicable Labour Laws, etc.